Sirine M

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| map-marker Dubai, Dubai

STOL MONEY ON MY ACOUNT

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DESERTCART ISRAËL !!! IS THE WORST COMPANY !!! ( 699) DEVIL SIGNE ) HE

SNEAKLY STOLEN FROM ME 699aed during the

check out he registered me with their PROMEMBER

WHILE I ASK FOR NOTHING ABSOLUTELY NOTHING

I WAS VERY CAREFUL HE WAS EVEN SUCCESSFUL

IN DEBILITATING ME WITHOUT MY CONSENT HE IS

NOT EVEN PRO I WAITING FOR MY REFUND OF

699aed it's already been 3 days I'm waiting for my

refund it's incredible how these snakes are, I'M NOT

THE ONLY THEY HAVE DONE THIS TO A LOT OF

PEOPLE I LIVE IN DUBAI WE ARE SEVERAL WHO

ARE GOING TO TAKE CHARGES TO THE POLICE

STATION MY LAWYER WAITING FOR REFOUND

BECAUSE WE ARE AT LEAST 15 PEOPLE WHO WERE

DEBITED ILLEGALLY +++++ you are not even a

professional I had to pick up my order myself 20 days

late + 220aed Surprise for the sending of my package

1 week after ordering because the package was heavy

+ You didn't even know that my package was already

in Dubai when I contacted support they told me they

are still in UK even though I see my package here in

Dubai on the Map SO I GO BE MY SELF and you really

think we want to have your PROMEMBER you are

SICK your company Will Close SCREEN SHOT ALL

PEAPLE GUET SCAM BY THEM

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User's recommendation: DONT BUY NOTHING

Ben B Ija

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Pays for user data

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Desertcart - Pays for user data
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They literally pay for positive user data that's how terrible their products and customer service are I only know this because they tried to get me to leave positive reviews in exchange for Bitcoin I've attached pictures of the platform they use for the positive reviews
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Preferred solution: They need to be shut down and anyone who has been ripped off needs their money refunded

User's recommendation: Stay away from this website

David H Yzx

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Stole £179 GBP for fictitious “Pro” membership subscription

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Desertcart - Stole £179 GBP for fictitious “Pro” membership subscription
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Desertcart - Stole £179 GBP for fictitious “Pro” membership subscription - Image 3
Desertcart - Stole £179 GBP for fictitious “Pro” membership subscription - Image 4
Desertcart - Stole £179 GBP for fictitious “Pro” membership subscription - Image 5
Updated by user Jan 26, 2024

I complained to my bank, who because I paid via a debit card took the matter up with Mastercard. I received a refund in full, but was warned that Desertcart has 90 days to object. I pointed out to my bank to check the number of world wide complaints against this...

Original review Dec 23, 2023
Warning! Do not buy from Desertcart!
They unlawfully disguise their Pro membership behind standard terms and conditions, going on to charge you £179 for subscribing, when you did nothing of the sort.

They offer free shipping from anywhere in the world, but behind what is too good to be true, is a ruthless business model run by Rahul Swaminathan and Nihal Taj.
There are thousands of complaints online from customers whose cards have been unlawfully charged the subscription fee. Not just UK, but globally. DO NOT BE DUPED INTO BUYING GOODS WITH FREE SHIPPING FROM DESERTCART. Think!
You buy, say, a pair of cheapish headphones costing under £20.

You take the free shipping from, say, USA. You pay your money to the drop shipper and the goods arrive. One month later you are hit for £179!

Why would you knowingly buy goods for £20, knowing that to do so will in future cost you £179? Rest my casea scam company out to steal as much as possible from innocent consumers until they get wound up.
View full review
Loss:
$200
Cons:
  • Fraudulent e-commerce operator

Preferred solution: Full refund

User's recommendation: DO NOT BUY FROM DESERTCART!

Amit B Gaa

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| map-marker Dublin, Leinster

Item not working when opening it / Product defect.

Desertcart - Item not working when opening it / Product defect.
Desertcart - Item not working when opening it / Product defect. - Image 2
Original review Jan 02, 2024
Hi Sir, I buy item: sumeet Traditional Domestic DXE and it not working when we open it to use. Please can you solved it asap. need to return it or get refund or send another one. selling defect Product.
View full review
Anonymous
map-marker Winter Haven, Florida

Charges

Desertcart - Charges
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I am getting random charges on my card from your company. I am not in the desert. I am down south with my card. I did not order anything or use my card since last month! Fraudulent activity
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RASAL R Suy

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Desertcart Making us Fool

Desertcart Making us Fool

Hi All...

I have ordered some product from Amazon(Seller: Desertcart) and had very bad experience in all the orders.

Usually they will put some products with very less price for attracting customers which is more less from other sellers.

If we order the product and they will confirm it by taking money from us(Only card payment acceptable). Then after 2-3 days they will send mail that Item has been dispatched and your Item will deliver in these days.

After some days they will send one more mail that, Item is missing from Shipment and we are cancelling the order and will generate Refund.

I had the same experience with Desertcart for 3 times.

One Time they said their Reason for cancelling the item is, LACK OF PRODUCTION IN MANUFACTURER SIDE AND THEY WILL CANCEL THE ORDER.

But have already got the mail that, MY ORDER ALREADY SHIPPED. How their reason valid here?

I have already complained all these with Amazon, and They informed that, They are going to Remove Desertcart from their seller list.( I don't think It may Happen or Not)

Anyways Now also I have ordered 3 Items similar to that and I am waiting for them to CANCEL that also...

View full review

Preferred solution: Need the ordered product and Apology

User's recommendation: Very Bad Experience...

Irma Cqh

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Verified Reviewer

I got scammed for $185

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This is a total scam company, they register you in a pro membership trial without mentioning the fee and send a lengthy welcome email that no one reads and has the amount within it. They totally know how to fool people and sure that no one will read this email because no one will agree to purchase a useless membership for $185!!! They charged me this amount and refused to refund. Someone should sue them and close this scamming company.
View full review
Loss:
$185
Cons:
  • Total scam

Preferred solution: Full refund

User's recommendation: Do not buy from them they will fool you into the pro membership without you knowing

Hemavathi J

Sloug GB deduction

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I didn't ordered anything but showing minus 799 SAR detection in my account for desertcard Slough GB Angry.
View full review
Loss:
$799

Preferred solution: Full refund

Daniel S Rdg

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Verified Reviewer

Late Order and Pro Subscription

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Original review Dec 30, 2023

I called earlier this month and a case was supposedly opened, but no one contacted me.

We signed up for Pro due to the expedited shipping that was promissed. I called many times on the day the Pro payment was debited from my account, and i was redirected to the chat, which i did multiple times.

I requested the pro money be reversed, due to false advertisement.

Part of the order we placed (we have only placed one order) has not even arrived.

It has been almost two months. What happened to expedited shipping?

Please, we need the pro charge reversed and the part of the order that has not arrived cancelled and credited ASAP.

Thank you.

Daniel Saravia

View full review
Loss:
$195
Pros:
  • Good variety
Cons:
  • Terrible shipment and delivery times

Preferred solution: Full refund

User's recommendation: Shipping is not as advertised. Part of my order has not been delivered (it has now been two months). I chatted with support a month ago and was told the items shipped, which is not accurate because there is no shipping confirmation and the items have not arrived.

Geetha P Ryq

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Verified Reviewer

No mail from desert cart regarding my order

Kindly update my order as I am unable to track it and payment already made. There is no response through chats or calls
View full review
Loss:
$100

Preferred solution: Deliver product or service ordered

Anonymous
map-marker Marietta, Georgia

Scam basically you will be working for free and then they want you to pay $50 so they can get more money out of you

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This is a scam and hiring people through WhatsApp then they want to pay you through crypto then you don't make enough to be able to withdraw so they want you to pay them $50 do not go through these people
View full review
Diana C Vhp

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Unfair charge for annual subscription without notifications

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Desertcart - Unfair charge for annual subscription without notifications
They charged me for annual pro membership without any notifications a few days or a week before the payment and refuse to make a refund. They actually dont care about customers since they have enormous amount of unsatisfied customers and they are ok with that.
View full review
Loss:
$200
Pros:
  • Good offers
Cons:
  • Unfair charge for annual membership

Preferred solution: Full refund

User's recommendation: Don’t buy anything from them. It’s a fraud website

ANTOINE C Osy

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Verified Reviewer

A Scamful Website of Empty Promises and Overpriced Products

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I'm writing to express my utter disappointment and frustration with Desertcart.ae, a website that blatantly disregards its customers and operates with a lack of transparency. My experience with this company has been nothing short of a nightmare, leaving me feeling cheated and disillusioned.

My first encounter with Desertcart.ae was the unreasonably high prices of their products.

They claim to offer a vast array of international items, but at a significant markup compared to other e-commerce platforms. I found myself shelling out exorbitant amounts for items that I could have easily purchased elsewhere at a much lower cost.

However, the price gouging was just the tip of the iceberg. The real deception lies in their sneaky tactics and atrocious customer service. Without any prior notification or warning, they automatically enrolled me in their annual PRO membership, charging me a hefty fee of AED 699.

This was a complete blindside, and I was appalled at their underhanded approach.

When I attempted to contact customer service to rectify the situation, I was met with a wall of indifference and hostility. My emails were either ignored or met with generic responses that failed to address my concerns. Their representatives were dismissive and unapologetic, leaving me feeling utterly helpless.

The lack of communication and transparency is truly disheartening. They operate with a veil of secrecy, making it nearly impossible for customers to seek clarification or resolve issues.

Their website is poorly designed and user-unfriendly, further compounding the frustration.

I urge anyone considering using Desertcart.ae to exercise extreme caution. Their business practices are highly questionable, and their customer service is abysmal. They are essentially a scam operation, preying on unsuspecting customers with their overpriced products and deceptive tactics.

Avoid Desertcart.ae at all costs.

There are far better e-commerce platforms that value their customers and provide a transparent and honest shopping experience. Don't let them steal your hard-earned money with their unethical practices.

View full review
Loss:
$699
Pros:
  • There is no pros at all

Preferred solution: Full refund

User's recommendation: don't ever download desertcart or buy anything

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How to Shop Online Safely | Online Shopping Tips

May 28, 2021

How safe is online shopping? Pissed Consumer interviewed Nathan Grant, a Senior Credit Industry Analyst with Credit Card Insider about safe online payments and how to avoid payment fraud. In this video, Nathan gives tips about online shopping, safety, and what to ensure when paying for products and services online.

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Nathan Grant
Nathan Grant

Nathan Grant, a Senior Credit Industry Analyst with Credit Card Insider. Nathan specializes in credit cards and online payments.

Virna B

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Verified Reviewer

A scam

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Do not fall for the free trial desertcart offers. I was an idiot doing it so no I'm taking the time to warn others about it. I tried to cancel it online before they charged me the full amount of nearly 700 aed. I thought I could trust the App and that I won't get charged after trying to cancel it. After speaking to the helpline they informed me that they do not do any refunds. Companies like this do not deserve to be supported amd I would urge you to spent your wellearn d money somewmer else with a company that looks after their customers
View full review
Loss:
$699
Cons:
  • Scam

Preferred solution: Full refund

User's recommendation: Never

Anonymous
map-marker Dubai, Dubai

Absolutely scam

This website is an absolute scam making people fool which automatically charges you one month later 699AED membership fee will deduct without our consent .very misleading. Really very upset need to stop this type of scam called several times but no proper answer.Next I need to take some drastic step so that this company should close.
View full review
Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Leicester, Leicester

Monay

Desertcart - Monay
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Hii In this morning when I wake up what I see that automatically money cut from my account and its £179.00 But I dont understand because I didnt make a payment so I request you to give my full amount because I dont want membership from your shop or I give u really really bed review to your shop
View full review

User's recommendation: I don’t want to because really bad customer service

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