1) EMAIL RESPONSES WILL TAKE UP 3 DAYS TO REPLY, WORST CASE NO RESPONSE AT ALL! 2) MOST OF THEIR AGENTS ARE NOT TRAINED TECHNICALLY ENOUGH! I SPOKE TO MR. HAMZA, I ASKED HIM A SIMPLE QUESTION WHY ONE OF MY ORDERED ITEMS WAS CONSIDERED AS DANGEROUS ITEM, THEN HE...Read more
Ordered a bunch of stuff, ONE ITEM WAS NOT SHIPPED out from their US consolidation center, rest were delivered in two separate deliveries. Support has only emailed stating that they are checking with operations team, then same response asking for more time, then again...Read more
I didn't like
- Product not shipped
Desertcart - Very Very BAD BAD
Hi My name is Mr.Ozod Achilov I just want to give my feedback about Desertcart and my first experience with this online ordering. Let me tell you what happened : I have ordered Water Distiller from you.I have read the Book from Water Distiller. it does not says that i...Read more
I didn't like
- No respect to customers
Desertcart - Very late ,no tracking information,no support
My order's very late,it takes more than 3 weeks with no tracking information. I've send a lot of messages and try to connect but there is no reply not at all , I feel very bad about this bcz I was depending on the receiving time they gave to me ..
Desertcart - Crazy prices
The producats on this website are crazy priced ..they have a face cream that i found in the market for 340 at 1800 AED..????? R they serious
Desertcart - I could not place my order
I tried to order some pastel pencils and other craft stuff on your website. I could not place my order for some reason. I gave my location also.
Biocin From Spring Valley Review
Hi,I would like to buy Biocin supplement in high quantity.
I made 3 orders of organic and health supplements from Desertcart. Delivery was made late as they combined our orders in one box... However, the day when the delivery was made, it was 47C outside, and our box was in the back of the delivery vehicle from 7 am and it got...Read more
I put a large order through on items which were supposed to be available. They obviously have a big problem with customs and excise as now a week later my order has been cancelled and I cannot for the life of me get hold of anyone in their so called support team to...Read more
No- I am not a pissed consumer. Actually a very pleased one. Desert Cart has allowed me to shop several brand-name items which are easily available in the United States but very hard to find in the UAE. Yes, it does cost a little more money than buying it in the United...Read more
desertcart.ae is a scam - STAY AWAY I made an order for some small parts (ball bearings) total value AED110, paid for expedited service AED200 extra to get it delivered within 48 hours. Its 8 days later, and the only explanation they have "stuck at customs not our...Read more
The estimated date for my item to arrive was between 20th and 22nd although my item did not arrive by 25th so I thought it was about time I contact them, it was pretty annoying as I needed it urgently. I sent an email since tracking my order wouldn't help because even...Read more
I ordered 3 items and they charged me for all but they only delivered 1 item which was the cheapest.I’ve messaged and contacted their customer support but haven’t received a reply. I thought i shouldn’t listen to all the negative review and hear says and try it for...Read more
Order number 1582225-1487837038 I created an order at 23th of February 2017, this order should be delivered at the date 16-18 of March 2017. The order was processed and processing was completed, an amount of this order was charged from my credit card. Nobody contacted...Read more
I didn't like
- Way the cheated
- Customer support
- Worst service
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