Desertcart
Desertcart Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Desertcart has 1.6 star rating based on 199 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Way the cheated, False add, Good ordering process.
Cons: Customer service, It is a scam business, Totally unprofessional.Recent recommendations regarding this business are as follows: "DONT BUY NOTHING", "Stay away from this website", "Customers alert! It’s a fake and fraud website", "Do not buy from them they will fool you into the pro membership without you knowing", "Transparency is essential for long term mutual business relationship.".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Desertcart has 1.6 star rating based on 199 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Way the cheated, False add, Good ordering process.
Cons: Customer service, It is a scam business, Totally unprofessional.Recent recommendations regarding this business are as follows: "DONT BUY NOTHING", "Stay away from this website", "Customers alert! It’s a fake and fraud website", "Do not buy from them they will fool you into the pro membership without you knowing", "Transparency is essential for long term mutual business relationship.".
Most users ask Desertcart for the refund as a solution to their issues.
Consumers are not pleased with Turnaround Time and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.
Media from reviews
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Dubai, DubaiSTOL MONEY ON MY ACOUNT
DESERTCART ISRAËL !!! IS THE WORST COMPANY !!! ( 699) DEVIL SIGNE ) HE
SNEAKLY STOLEN FROM ME 699aed during the
check out he registered me with their PROMEMBER
WHILE I ASK FOR NOTHING ABSOLUTELY NOTHING
I WAS VERY CAREFUL HE WAS EVEN SUCCESSFUL
IN DEBILITATING ME WITHOUT MY CONSENT HE IS
NOT EVEN PRO I WAITING FOR MY REFUND OF
699aed it's already been 3 days I'm waiting for my
refund it's incredible how these snakes are, I'M NOT
THE ONLY THEY HAVE DONE THIS TO A LOT OF
PEOPLE I LIVE IN DUBAI WE ARE SEVERAL WHO
ARE GOING TO TAKE CHARGES TO THE POLICE
STATION MY LAWYER WAITING FOR REFOUND
BECAUSE WE ARE AT LEAST 15 PEOPLE WHO WERE
DEBITED ILLEGALLY +++++ you are not even a
professional I had to pick up my order myself 20 days
late + 220aed Surprise for the sending of my package
1 week after ordering because the package was heavy
+ You didn't even know that my package was already
in Dubai when I contacted support they told me they
are still in UK even though I see my package here in
Dubai on the Map SO I GO BE MY SELF and you really
think we want to have your PROMEMBER you are
SICK your company Will Close SCREEN SHOT ALL
PEAPLE GUET SCAM BY THEM
User's recommendation: DONT BUY NOTHING
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPays for user data
Preferred solution: They need to be shut down and anyone who has been ripped off needs their money refunded
User's recommendation: Stay away from this website
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerStole £179 GBP for fictitious “Pro” membership subscription
I complained to my bank, who because I paid via a debit card took the matter up with Mastercard. I received a refund in full, but was warned that Desertcart has 90 days to object. I pointed out to my bank to check the number of world wide complaints against this...
They unlawfully disguise their Pro membership behind standard terms and conditions, going on to charge you £179 for subscribing, when you did nothing of the sort.
They offer free shipping from anywhere in the world, but behind what is too good to be true, is a ruthless business model run by Rahul Swaminathan and Nihal Taj.
There are thousands of complaints online from customers whose cards have been unlawfully charged the subscription fee. Not just UK, but globally. DO NOT BE DUPED INTO BUYING GOODS WITH FREE SHIPPING FROM DESERTCART. Think!
You buy, say, a pair of cheapish headphones costing under £20.
You take the free shipping from, say, USA. You pay your money to the drop shipper and the goods arrive. One month later you are hit for £179!
Why would you knowingly buy goods for £20, knowing that to do so will in future cost you £179? Rest my casea scam company out to steal as much as possible from innocent consumers until they get wound up.
- Fraudulent e-commerce operator
Preferred solution: Full refund
User's recommendation: DO NOT BUY FROM DESERTCART!
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Dublin, LeinsterItem not working when opening it / Product defect.
Charges
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDesertcart Making us Fool
Hi All...
I have ordered some product from Amazon(Seller: Desertcart) and had very bad experience in all the orders.
Usually they will put some products with very less price for attracting customers which is more less from other sellers.
If we order the product and they will confirm it by taking money from us(Only card payment acceptable). Then after 2-3 days they will send mail that Item has been dispatched and your Item will deliver in these days.
After some days they will send one more mail that, Item is missing from Shipment and we are cancelling the order and will generate Refund.
I had the same experience with Desertcart for 3 times.
One Time they said their Reason for cancelling the item is, LACK OF PRODUCTION IN MANUFACTURER SIDE AND THEY WILL CANCEL THE ORDER.
But have already got the mail that, MY ORDER ALREADY SHIPPED. How their reason valid here?
I have already complained all these with Amazon, and They informed that, They are going to Remove Desertcart from their seller list.( I don't think It may Happen or Not)
Anyways Now also I have ordered 3 Items similar to that and I am waiting for them to CANCEL that also...
Preferred solution: Need the ordered product and Apology
User's recommendation: Very Bad Experience...
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI got scammed for $185
- Total scam
Preferred solution: Full refund
User's recommendation: Do not buy from them they will fool you into the pro membership without you knowing
Sloug GB deduction
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerLate Order and Pro Subscription
I called earlier this month and a case was supposedly opened, but no one contacted me.
We signed up for Pro due to the expedited shipping that was promissed. I called many times on the day the Pro payment was debited from my account, and i was redirected to the chat, which i did multiple times.
I requested the pro money be reversed, due to false advertisement.
Part of the order we placed (we have only placed one order) has not even arrived.
It has been almost two months. What happened to expedited shipping?
Please, we need the pro charge reversed and the part of the order that has not arrived cancelled and credited ASAP.
Thank you.
Daniel Saravia
- Good variety
- Terrible shipment and delivery times
Preferred solution: Full refund
User's recommendation: Shipping is not as advertised. Part of my order has not been delivered (it has now been two months). I chatted with support a month ago and was told the items shipped, which is not accurate because there is no shipping confirmation and the items have not arrived.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNo mail from desert cart regarding my order
Preferred solution: Deliver product or service ordered
Scam basically you will be working for free and then they want you to pay $50 so they can get more money out of you
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUnfair charge for annual subscription without notifications
- Good offers
- Unfair charge for annual membership
Preferred solution: Full refund
User's recommendation: Don’t buy anything from them. It’s a fraud website
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerA Scamful Website of Empty Promises and Overpriced Products
I'm writing to express my utter disappointment and frustration with Desertcart.ae, a website that blatantly disregards its customers and operates with a lack of transparency. My experience with this company has been nothing short of a nightmare, leaving me feeling cheated and disillusioned.
My first encounter with Desertcart.ae was the unreasonably high prices of their products.
They claim to offer a vast array of international items, but at a significant markup compared to other e-commerce platforms. I found myself shelling out exorbitant amounts for items that I could have easily purchased elsewhere at a much lower cost.
However, the price gouging was just the tip of the iceberg. The real deception lies in their sneaky tactics and atrocious customer service. Without any prior notification or warning, they automatically enrolled me in their annual PRO membership, charging me a hefty fee of AED 699.
This was a complete blindside, and I was appalled at their underhanded approach.
When I attempted to contact customer service to rectify the situation, I was met with a wall of indifference and hostility. My emails were either ignored or met with generic responses that failed to address my concerns. Their representatives were dismissive and unapologetic, leaving me feeling utterly helpless.
The lack of communication and transparency is truly disheartening. They operate with a veil of secrecy, making it nearly impossible for customers to seek clarification or resolve issues.
Their website is poorly designed and user-unfriendly, further compounding the frustration.
I urge anyone considering using Desertcart.ae to exercise extreme caution. Their business practices are highly questionable, and their customer service is abysmal. They are essentially a scam operation, preying on unsuspecting customers with their overpriced products and deceptive tactics.
Avoid Desertcart.ae at all costs.
There are far better e-commerce platforms that value their customers and provide a transparent and honest shopping experience. Don't let them steal your hard-earned money with their unethical practices.
- There is no pros at all
Preferred solution: Full refund
User's recommendation: don't ever download desertcart or buy anything
Auctions and Marketplaces Expert Talks
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerA scam
- Scam
Preferred solution: Full refund
User's recommendation: Never
Absolutely scam
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | Leicester, LeicesterMonay
User's recommendation: I don’t want to because really bad customer service
Companies Similar to Desertcart
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.