Leroy Bok
map-marker Abu Dhabi, Abu Dhabi

Complain

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Im calling since yesterday and they keep hing up phone without answering me my package arrived uae since 16/9 and no single person called me to collect this is totally Un professional can someone call me back
View full review
Jizelle E

Bad service

No update with my order. No one answering their phone. Bad service over all.
View full review

Preferred solution: Deliver product or service ordered

Ramla M

Haven't received my shipment since August 15th 2020 and have been charged in full.

Customer service doesn't exist. The chat never answers your queries. And noone ever answers the telephone number provided. PLEASE DO NOT USE THIS WEBSITE. WE HAVE LOST AED 350 AND NO EMAILS OR CORRESPONDENCE FROM DESERTCART.AE I will be complaining to the Dubai consumer rights as this seems like a website created to con people.
View full review
Loss:
$70
Cons:
  • Delayed delivery of orders
  • It is a scam business

Preferred solution: Full refund

User's recommendation: Do not use desertcart.ae

Domenica Xvh

No one has answered me in about 2 weeks

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
No one answers the phone! The tracking info says returned to seller ! Im trying to contact but they dont answer
View full review

User's recommendation: Do not use!

David C Dis

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Shipment - Order delay

As of this writing (Sep. 20, 2020) I have not received yet my order dated August 18, 2020, wherein in the site/page before I order it says my order will be delivered from August 25, 2020, to Sep. 08, 2020.
View full review

Preferred solution: Deliver product or service ordered

Anonymous
map-marker Barneveld, Provincie Gelderland

Problem with order

hello, my order says 'There are some changes to your order than need your review. Click here to review them and proceed with your order.' when i click on the order, i cant find any issues with the order. and cant proceed. can you help my out here. its about ORDER 997**** Bert Verhoef
View full review
Stig L

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Account scam

I tried to purchase 2 items on the 28 march. 1 Samsung s4mini battery, P1199 and 1 Portable charger by ainope P2299. Total of P4,698 incl shipping The purchase did not go thru because my card was rejected by you. On the 29 march I discovered that my card account had been deducted P6,458 by you. Printout of bank statement clearly identifies Desertcart as merchant I expect to receive the items plus a refund of P769 or full refund of P5,458.99 Regards Stig Larsson Cebu Philippines
View full review
Loss:
$110

Preferred solution: Full refund

Anonymous
map-marker Dubai, Dubai

My order did not arrive

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
It is the first and last time I will use Desertcart
View full review

User's recommendation: Do not use it!!!

Kate L Chi

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Singapore, Central Singapore Community Development Council

Shipment of product delay

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Order 871**** Placed on 11th August 2020 Estimated delivery is between 18-23 Aug. however it is showing at Desert cart US hub. What happen? It was stuck there since 15 Aug. I hope to receive by this weekend
View full review
David C Dis

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Ras Al Khafji, Eastern Province

Delay of my order-shipment

As of this writing (Sep. 20, 2020), I have not received yet my order, it says in the check-in page of Desertcart before I order my shipment will be delivered from August 25, 2020 - Sep. 08, 2020.
View full review
Malik K

Delay

where is my order no#944175*-160050****
View full review
Loss:
$58
Pros:
  • Way the cheated
Cons:
  • No contact number

Preferred solution: Deliver product or service ordered

Mahdi A Gra

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Follow up item ordered

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Updated by user Aug 08, 2020

Not resolved. Item ordered not received

Original review Aug 08, 2020
Too much delay in delivery of the item ordered . Date of delivery passed but item ordered not received
View full review
Pros:
  • Variety
Cons:
  • Customer support
  • Delayed delivery of orders
Anonymous
map-marker Abu Dhabi, Abu Dhabi

I did receive my order

I opted for home delivery. In stead I received a message from aramex to collect my order from their locker for which I require a reference number which I did not receive. I still did receive my order.
View full review
Anonymous
map-marker Dhahran, Ash Sharqiyah Province

Order not received

It’s been multiple weeks since I have received my order. It said it was expected last week and i have not received it on time. The order # 934277* - 160002**** I need it immediately as this is an urgent request. Thank you please respond ASAP.It’s been multiple weeks since I have received my order. It said it was expected last week and i have not received it on time. The order # 934277* - 160002**** I need it immediately as this is an urgent request. Thank you please respond ASAP.
View full review
sobhikhalil A

Status of my order 886614*-***786****

I tried for the past two days to contact your support team on 04-524**** to ask for my order with no avail.I am not getting back a return call and I am really surprised about the quality of service you are providing. Delivery as promised is 31/08/2020 as of now I did not receive the product. Please request somebody to updating me with my order status or call me on 050442**** urgently.
View full review

Preferred solution: Deliver product or service ordered

User's recommendation: dont buy from your site because of your bad service

  • 1
  • ...
  • 9
  • 10
  • 11
  • 12
  • 13
  • ...
  • 24