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4.7
Updated by user Apr 09, 2018

Just a mistake - We have a very happy customer now. The delivery guy was not musically minded and did not want to become a trumpeter.

Desert Cart could not be influenced by the neighbours. Lucky trumpet had just made a few additional journeys before reaching the UAE. Jonathan from Desert Cart was spot on with his timing and delivered well within the time he indicated he would solve the mystery. The trumpet is as advertised if not better.

Excellent value for the money paid.

I may not recommend them but I will surely be using them again as I can count on them. Cheers!

Original review posted by user Apr 04, 2018

A friend of mine ordered a Trumpet and a mute. All he received was a nice box the size of a small shoe box with an even smaller box enclosed with a mute.

Now I'm beginning to wonder, did the neighbours get wind of this and pay off Desertcart to loose the Trumpet or did someone along the line of delivery decide to become a trumpeter?

Whatever the reason we do not have a conclusion. Trumpet paid for no goods received but a confirmation of order delivered recorded.

Should we trust Desertcart or not? This was under an AED1000/-

just gone missing. No clue.

Will update if the detectives solve the mystery. If not buyers be aware.

Reason of review: Problem with delivery.

Monetary Loss: $250.

Preferred solution: Let the company propose a solution.

Desertcart Pros: That the complaint was taken seriously and resolved, Satisfied with the quality and ordering process.

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